- No need to visit office
- Hassle free
- 24X7 easy access
- Transparent process
- SMS notification at all key stages
UTTAR-A web enabled application is created to make Citizen services more convenient and for the Office head who monitor
Complaints / Request /Queries and track Complaints/ Request /Queries online received to his Office.
UTTAR-A records all letters (applications, complaints, grievances, suggestions, instructions etc.) coming to any office.
Javak panji does the same for all such letters/Applications/Reply/Demand going out of the office.
Currently this process is manually entered in two registers named “avak panji” and “javak panji”.